Eligibility for Return / Replacement

Customers may request a return or replacement if the product is damaged, defective, or the wrong item was delivered. All requests must be submitted within 7 days of receiving the order.

Return Process

Customers are responsible for sending the product back to Maidan Official. The product must be unused, in original condition, and returned with original packaging. Returns without prior approval may not be accepted.

Replacement & Re-dispatch

Once the returned item is received and inspected, a replacement will be approved if it meets our policy. Customers are required to pay delivery charges again for the replacement order. After confirmation of delivery charges, the replacement product will be dispatched.

Non-Returnable Items

Items damaged due to misuse or improper handling, products returned without original packaging, and sale or discounted items (unless defective) are not eligible for return or replacement.

Refund Policy

We do not offer cash refunds. Only replacement is provided for eligible cases.

Contact Information

For return or replacement requests, please share your order number, clear images or videos of the product, and the reason for return or replacement.
Email: info@maidanofficial.store
WhatsApp: 03164150680

Policy Disclaimer

Maidan Official reserves the right to approve or reject any return or replacement request after inspecting the returned product.